Login 1 2 3 Customer number Hints about your customer number You can find your customer number on the welcome letter of the BVG. Furthermore, your customer number can be found on bank statements with reference to the BVG. In addition, you can request your customer number in any customer service centre of the BVG. Therefore please bring your VBB-fahrCard. If you accidentally entered as a existing customer, you can easily switch into the area for new customers here. close Year of birth (of the card user): Bitte die Zeichenfolge eingeben: Step 2 Ich habe die Datenschutzhinweise zur Kenntnis genommen.